Refund Policy
Refund, Return & Cancellation Policy – Staminor
At Staminor, your satisfaction is our top priority. While we strive to deliver the best quality medicines in perfect condition, we understand that issues may arise. To ensure peace of mind, we have a clear and customer-friendly Refund, Return, and Cancellation Policy in place.
1. Refund Policy
You may request a refund under the following conditions:
- The order arrives in a tampered, damaged, or defective condition.
- You receive the wrong product compared to what you ordered.
- The package is lost in transit and does not reach you within the stipulated delivery period.
Refunds are processed back to your original payment method within 7–10 business days once approved.
2. Return Policy
- If you receive a wrong order or tampered medication, we will reship the correct product at no additional cost.
- For health and safety reasons, we cannot accept returns of opened or used medications.
- All return requests must be initiated within 7 days of receiving the product.
3. Cancellation Policy
- You may cancel your order within 24 hours of placing it, provided the package has not yet been dispatched.
- Once shipped, orders cannot be canceled.
- To request a cancellation, please contact our customer support team with your order number and reason for cancellation.
4. How to Request a Refund or Return
Requesting a refund or return is simple:
- Contact our customer support team via email or live chat.
- Provide your order number, registered email ID, and the reason for your request.
- Our team will review your request and update you with the next steps.
5. Customer Support
For any assistance with refunds, returns, or cancellations, our support team is available 24/7:
📍 Staminor Office – 125 Park Avenue, New York, NY 10017
📧 Email: customer.support@staminor.com
💬 Live Chat: Available anytime on staminor.com
✅ Staminor ensures safe online shopping with a transparent Refund, Return & Cancellation Policy to protect every customer’s interests.refunds and returns.